Sorry you’re having a problem logging in - please go through this checklist first to immediately fix your issue
- Are there any error messages at login? For example, Password and account name are case sensitive so check if your CAPS lock is on
- Did you receive any Walee account updates by email? You may have forgotten about a password change. Or, we could have sent a security notice stating your account is temporarily deactivated due to suspicious activity
- Have you logged in before? You may not have completed the Sign up process, like clicking on a link sent to your email address within 24 hours. Please check your email.
- Have you checked Known issues in case there maybe as system-wise problem?
If you were unable to Sign up to Walee, please share the steps you followed, screenshots of any error messages and email us at support@walee.ae.
You should be able to login to Walee app and website using the same Email Address and Password. First, follow instructions for Top 4 reasons you cannot login. If you are still having issues, take screenshots of any error messages and email us at support@walee.ae.